Frequently Asked Questions

  • My license has expired/I don't have license. Will I receive support?
    No. Our support engineers will always need your license number to provide assistance on the case. If your license has expired, please open a renewal request with the Sales Team. Once the renewal procedure is confirmed, you will already be eligible for support.
  • I have a development question. Where should I address it to?
    Since development questions and requests are not covered by our support offering, customers with these kind of questions can email [email protected]